What are your business hours?

Our business hours are Monday through Friday from 8:00 a.m. to 6:00 p.m.  Saturdays and Sundays are on an as needed basis.  Email are always welcome. Phone calls are accepted until 9:00 p.m.

How do I send you work I live so far away?

We accept work via efax (250) 479-2491, email info@typeforyouonline.com, express mail or regular mail.  We do work for clients all over and specialize in clients from Canada. 

How much do you charge?

Type For You Online charges a rate of $1.50 per audio minute, with the exception of medical transcription which is $2.00 per audio minute.

 We do offer a 20% discount for students, teachers, seniors, and first time customers.

        We accept Paypal, bank draft/note/order, Visa, Mastercard, or American             Express.

How many pages do you type an hour?

On average, we type between 8 and 10 pages of typed text an hour.  Handwritten documents may take longer depending on the legibility of the handwriting. Documents that contain charts, graphs or very detailed formatting may also take longer. Medical transcription also takes longer.

What kinds of audio can you transcribe?

We can handle most types of audio files including .wav, .mp2, .mp3, .dss, .vox, .wma and .m4a. We can work with whatever you have! We can accept emailed files or more likely we will use an easy to use file-sharing website that accepts large files.

How long does it take you to transcribe an hour of audio?

It takes between 1.5 and 3 hours to type an hour of good quality audio.  Audio containing more than two people, i.e., business meetings, interviews with more than one person, etc., or audio that is difficult to hear will take a little longer.  Verbatim transcriptions will take a bit longer as well. Medical transcription will take longer.

What is your turn around time?

Our typical turn around time on transcritpions is one to two business days. Manuscripts, screenplays, manuals and other documents will vary depending on their size.  We do our best to maintain a three to five business day turn around on these types of projects.

Do you keep your work confidential?

Yes!  Working as a Legal Secretary for over 5 years, I know the importance of confidentiality and have no problems signing a Confidentiality Agreement if it is requested.